Managed Services
Your business’s IT network is second only to your staff as the most valuable asset. Companies continue to make significant investments in technology to transform, grow and strengthen their businesses and increase business efficiency. As a business executive, a part of the administrative team, a user, or an IT expert leveraging managed services can make your job easier. At SolarIT Solutions we strive to manage and optimize your business’s IT operations to free-up resources and streamline your business growth.
Let’s take a look to see what our managed services are, how do we do that and how they can benefit your business.
What is a Managed Service?
In the simplest term managed services are designed to optimize, update, automate, plan, manage your businesses’ specialized applications and operations.
A managed service can:
- Bring more efficiency to your company and end-users
- Enable in-house team to focus on more strategic IT programs
- Reduced overheads to shift focus on business’ core competencies
Consider hiring a professional managed service provider to reduce cost and risk, eliminate stress and streamline operations. Even if you think your business is doing well, chances are you are lagging out on many potential upgrades that managed services can offer.
With managed services at SolarIT Solutions, we make incremental improvements to your business’s IT services every day to make it seamlessly grow for you, your team and your customers.
Why Does Your Business Need It Today?
IT managers today worldwide are under significant pressure to meet the evolving performance, operational and security needs of the business—and all this without exceeding the budget. With a high level of IT support and assistance at a lower cost, managed services are preferred today. Managed services can respond to the rapid changes in the external environment more rapidly.
At SolarIT Solutions, we are a leading managed service provider offering seamless support tailored to your organizational needs. The best time to schedule an onsite assessment with our experts is when you are:
- Formulating future strategic goals
- Deploying new services to upgrade your IT environment
What Makes SolarIT Solutions a Preferred Choice for Managed Services?
As you plan to invest in new technology or revamp a legacy application consider leveraging our managed services to stay on top of the evolving digital world. At SolarIT Solutions, we will do everything from an update, backup, configuration, training and more. Our managed services include disaster recovery, network security, firewall protection etc.
By partnering with our experts you can unlock the following benefits:
Better Cost Control
Managed Services Provider (MSP) from SolarIT are at a fixed monthly cost and provides 24x7 IT support. It saves costs by eliminating interruptions and outages. We have a one-hour response time.
Improved Risk Management
Professional MSP provides, manages and prevents risks like downtime and data loss by having industry-specific experience, especially compliance and security.
Enhanced Efficiency and Productivity
For IT companies, the saying “Time is Money” always fits. Businesses can offer a better customer experience with minimal or zero downtime by signing up for the managed services.
Future-proof IT Services
Regardless of their experience and support, your in-house IT team will always have challenges such as resource constraints ...– people, response time and budgets. Partnering with MSPs will help you reduce operational risk and enjoy minimal service disruption. At SolarIT Solutions, we have everything to boost your efficiency and meet all emerging business needs. We have different engagement models, as mentioned below.
Contain | Tier I | Tier II | Tier III | Full-suite Service |
Typical Tasks | Updates, Backup config, DarkWeb training, Systems evaluation, Interface testing, Reporting, Systems functions | Tier I and Larger planning and Strategy role. Includes option of Architect and Developer services. | All Tier II and Single Point of Contact, Annual infrastructure plan, monthly training, weekly reporting, single point of contact, 24/7 video surveillance | A complete suite of customized services tailored to plan, execute, manage and maintain your enterprise Experience |
Focus | Day-to-day Admin | DTD + Long Term | DTD + Long Term + Budget-based | Project-based + Controlled Agility |
Working Hours | 10 hours | 20 hours | 30 hours | 40 hours + Expansion |
On-hour Response |
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On-site Assessment |
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Critical Issue Reporting |
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Disaster recovery – RAID – Instant |
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Disaster recovery – Metadata – Remote site | Each Month | Point Restore | Point Restore | Point Restore |
Training | Quarterly | 2/Quarter | Monthly | Monthly |
User adoption and daily data integrity reporting | Quarterly | Monthly | Weekly | Weekly |
Network cabling review and management | Annually | Quarterly | Monthly | Monthly |
Network security and firewall management |
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Infrastructure and property security |
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Alarm system design and installation |
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Video surveillance system maintenance | Quarterly | Monthly | 24/7 | 24/7 |
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